Refund policy
One-time payment, no subscription — and no charge for a report we cannot deliver.
Automatic full refund
If we can't find any vehicle history for your VIN, or the report can't be prepared, your payment is refunded in full automatically. You don't need to ask.
When the money is back
The refund goes back to the card or wallet you paid with. Depending on your bank, it can take a few business days to appear on your statement.
After the report is delivered
A delivered report is a digital product, so it is generally not refundable, except where the law requires it. If something in your report looks wrong, write to us and we will look into it.
Questions
Write to support@cararam.com with the VIN and the email you paid with.